A project of DCC
PRIVACY POLICY
Last updated: 01/09/2026
OurRivers.TV is a project of Deben Climate Centre (debenclimate.org). This privacy policy explains how Deben Climate Centre ("we", "us", "our") collects, uses and protects personal information when you visit our website at ourrivers.tv ("our website"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy is written in plain English to make it as clear as possible.
1. WHO WE ARE
Deben Climate Centre is the data controller for the personal data collected through this website.
Business name: Deben Climate Centre Limited
Legal structure: Exempt Charity (Companies House RS09557Z) (Financial Conduct Authority No. 8930)
Legal address: 1 Through Duncans, Woodbridge, IP12 4EA
Email: comms@debenclimate.org
2. WHAT PERSONAL DATA WE COLLECT
We may collect the following types of personal data:
Contact information: name, email address, phone number, and postal address when you contact us by email.
Technical data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage data: information about how you use our website, including pages visited, time spent, and links clicked.
3. HOW WE COLLECT YOUR DATA
We collect data in the following ways:
Direct interactions: when you send us an email.
Automated technologies: when you visit our website, we may automatically collect technical and usage data using cookies and similar technologies. See our cookie notice below.
4. HOW WE USE YOUR DATA
We use your personal data for the following purposes under the associated lawful basis:
To respond to your enquiries: Contract / Legitimate interests
To provide our services to you: Contract
To send you marketing emails: Consent / Soft opt-in (existing customers)
To improve our website: Legitimate interests
To comply with legal obligations: Legal obligation
To analyse website usage: Legitimate interests (or Consent for cookies)
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.
5. WHO WE SHARE YOUR DATA WITH
We may share your personal data with:
Service providers: companies that provide services to us, such as website hosting and analytics. These companies are only permitted to use your data to provide services to us, not for their own purposes. ourrivers.tv is registered with GoDaddy Inc. and hosted using Wix.com Ltd.
Professional advisers: solicitors, accountants, and insurers who provide professional services to us.
Regulatory authorities: HMRC, the ICO, or other authorities where required by law.
We do not sell your personal data to third parties.
6. INTERNATIONAL TRANSFERS
Some of our service providers are based outside the United Kingdom. Where we transfer data outside the UK, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or adequacy regulations.
7. THIRD PARTY WEBSITES AND LINKS
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
8. CHILDREN'S DATA
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
9. HOW LONG WE KEEP YOUR DATA
We will only keep your personal data for as long as necessary to fulfil the purposes for which it was collected. Our retention periods are: Contact enquiries: 2 years from the date of last contact
Website analytics: Website lifetime.
10. YOUR RIGHTS
Under UK GDPR, you have the following rights:
Right of access: you can request a copy of the personal data we hold about you.
Right to rectification: you can ask us to correct inaccurate or incomplete data.
Right to erasure: you can ask us to delete your data in certain circumstances.
Right to restrict processing: you can ask us to restrict how we use your data in certain circumstances.
Right to data portability: you can ask us to provide your data in a machine-readable format.
Right to object: you can object to our processing of your data where we rely on legitimate interests.
Right to withdraw consent: where we rely on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at comms@debenclimate.org. We will respond within one month. We do not charge a fee for reasonable requests.
11. COOKIES
Our website uses cookies. A cookie is a small text file placed on your device when you visit a website.
Strictly necessary cookies: required for the website to function. These cannot be disabled.
Analytics cookies: we use Wix Website Analytics to understand how visitors use our website. These cookies collect anonymous information. We only set these cookies with your consent.
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
Find our more about cookies and see the full list of cookies placed on this website by Wix here.
12. COMPLAINTS
If you are unhappy with how we handle your personal data, please contact us first at comms@debenclimate.org and we will do our best to resolve the issue. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
13. CHANGES TO THIS POLICY
We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or, where appropriate, by email.
This policy was last updated on 01/09/2026.